April 8, 2009

Issues with Adobe Reader 9.1 printing

On April 2nd, the Anaheim Public Library upgraded to Adobe Reader 9.1. This was because the Library Automation Team was receiving complaints that people from the public could not open their PDF files because they needed the features in the latest release. After upgrading to 9.1, it was discovered that people could only print the first page of their article on our Kyocera printers. An investigation shows that this issue also effects Cannon and Brother pritners, but not HP or Minolta. Kyocera sent the following web page link as information on Adobe's knowledge base informaiton.

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